1. Available packages and quoted prices
The sales website currently presents Starter, Growth and Business as planning options only. No numeric plan fee, tax-inclusive total, MR-seat allowance, included page count, duration or module entitlement should be assumed until Pharmadigi issues an agreed quotation.
The written offer should identify the subscribing company, plan or custom configuration, chargeable seats, brand/page allowance, optional modules, applicable taxes, billing period and support or setup charges, if any.
2. Demo requests are not purchases
A Book a Demo or Request Pricing form opens WhatsApp with a prepared message. You must review and send it yourself. Sending the enquiry does not activate an account, reserve a subscription, create a payment obligation or authorise recurring billing.
The public website does not currently have a live online payment gateway. Do not pay an account or link unless its authenticity and the final quotation have been confirmed with Pharmadigi.
3. Order acceptance, activation and access
After you accept a quotation, the responsible team should confirm the payment method, invoice/receipt, administrator credentials, number of users and enabled modules in writing. Provisioning and activation timing depend on the agreed implementation scope and should be specified for each order.
Any trial or temporary demonstration account is separate from a paid subscription unless explicitly stated. Trial access may have restricted features or data limits.
4. Renewal and expiry
Whether a future plan expires automatically, is billed as a one-time period or renews on a recurring basis must be disclosed before purchase. No automatic card charge or auto-renewal has been implemented through this marketing website.
Ask for the exact renewal amount and process, notice requirements and how access or exported materials are treated when a plan ends. Avoid assuming local copies will remain available indefinitely.
5. Cancellation or change requests
A company can contact mypharmadigi@gmail.com to request cancellation, a change in seat count or a plan review. Supply the company name, registered administrator email, quotation or invoice identifier and the change requested. We will review the request against the actual agreed plan and applicable law.
A request to discontinue service does not, by itself, delete an account, reverse a completed payment or erase company-held records. See Account Deletion for the separate deletion process.
6. Refunds, failed transactions and duplicate payments
Final refund eligibility, any applicable non-refundable setup work, review process and timelines must be communicated in the accepted quotation or subscription agreement, consistent with mandatory legal rights. This website currently makes no unconditional money-back promise.
If a future payment is duplicated, missing from an account or disputed, send the payment reference and the registered company email to mypharmadigi@gmail.com. Do not email complete bank credentials, CVV, UPI PIN or OTP. We will check the record and identify the appropriate payment-channel process.
7. Data access after subscription changes
The handling of downloaded visual aids, uploaded company files, order data and member credentials after expiry or cancellation depends on the agreed service terms and technical capabilities. Customers should request any required exports and verify data-retention obligations before the expiry date.
Staff account deletion may require approval from the company administrator; data stored separately on a device or exported by the company may not be removable by the platform alone.
8. Support and policy updates
Before purchase, ask for a demonstration of the exact package you wish to use and verify your team size, browser compatibility and offline workflow. We may update published plan information as packages are finalised; changes to a signed order require the process defined in that agreement.
For subscription enquiries: mypharmadigi@gmail.com, phone +91 8052198037, Sahso, Prayagraj – 221507, India.
Commercial approval required before checkout: final amounts, taxes, activation conditions, renewal model, cancellation window and refund process are not yet set.
Contact Pharmadigi
If any section needs clarification for your organisation, contact us directly before relying on it for a purchase or account change.