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MR Productivity

MR Daily Work Checklist: Before, During and After Field Calls

A step-by-step daily routine for medical representatives, from preparing digital visual aids to chemist orders and follow-up.

THE SHORT ANSWER

Medical representative schedules change from day to day. A doctor may be absent, a chemist may have an urgent order and travelling between areas may take longer than expected.

A simple daily checklist leaves room for those changes while keeping important work from slipping through.

Vector illustration of two pharma professionals demonstrating mr productivity
Illustrative MR and healthcare professional field workflow
What matters most

A repeatable daily routine makes digital field tools useful without turning every visit into unnecessary administration.

Before you decide
  • Check call plan and brand content
  • Prepare device and offline pages
  • Use relevant doctor detailing material
1Before leaving for the field
2During doctor calls
3During chemist or stockist visits
4At the end of the day
01

Before leaving for the field

Check the day's doctor and chemist plan, confirm the currently approved brand material and charge the presentation device. If connectivity may be unreliable, verify that the required visual aids are prepared and can be opened.

Look at any important rate-change or training messages before the first visit.

02

During doctor calls

Start with the objective of the visit and use only the approved pages relevant to the discussion. Listen carefully and avoid extending a doctor conversation merely to complete a presentation.

Note any permissible operational follow-up using the company's accepted procedure. Never collect sensitive patient information casually in field tools.

03

During chemist or stockist visits

Check stock availability, correct product pack and commercial terms. When booking an order, make billed quantity, free goods and rate calculations visible before submitting.

Ask the chemist to confirm the order copy. If working offline, distinguish saved data from server-confirmed submission.

04

At the end of the day

Reconnect and verify that pending entries have synchronized. Update the next day's practical route based on actual appointments and area conditions.

Resolve unclear orders or rate questions with the responsible colleague. A short, accurate review is more useful than rebuilding the day's work from memory.

Practical checklist
  • Check call plan and brand content
  • Prepare device and offline pages
  • Use relevant doctor detailing material
  • Verify chemist order data
  • Confirm synchronization and next actions
Key takeaway

A repeatable daily routine makes digital field tools useful without turning every visit into unnecessary administration.

These resources discuss pharmaceutical field operations and responsible communication. They do not replace medical judgment, company regulatory review or applicable promotional requirements.
Sandeep Kumar Soni, pharma business consultant and trainer
From the team behind Doctors Detailing

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Doctors Detailing is developed for pharma field workflows under the direction of Sandeep Kumar Soni, Pharma Business Consultant & Trainer. The field guides are prepared by the Pharmadigi editorial team and should be reviewed against your company policy before use.

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